Terms of Service

PLAYMINT PTE. LTD. ("PLAYMINT," "we," or "us") designs, develops, and maintains interactive applications, websites or other platforms ("Apps") that enable users ("you," "user," or "player") to access and play our games. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms"), govern your access to and use of the functionalities, features, contents and services provided by PLAYMINT via the Apps (collectively, the functionalities, features, contents and services provided by PLAYMINT via the Apps are referred to as the "Services").

Please read these Terms carefully before using our Services, as they contain important information and constitute a legal agreement (this "Agreement") between you (or any person or entity on whose behalf you are acting when accessing or using the Services) and PLAYMINT. Subject to the terms set forth herein, this Agreement applies to everyone who uses the Services, and any person or entity whose agent uses the Services within the scope of the agency relationship, whether they are registered or not.

Please read these Terms carefully before using our Services, as they contain important information and constitute a legal agreement (this "Agreement") between you (or any person or entity on whose behalf you are acting when accessing or using the Services) and PLAYMINT. Subject to the terms set forth herein, this Agreement applies to everyone who uses the Services, and any person or entity whose agent uses the Services within the scope of the agency relationship, whether they are registered or not. For the avoidance of doubt, in the event you are using or accessing the Services on behalf of another, the phrase "you," as used herein, refers also to that person or entity as well. By registering an Account (as defined in Section 3), clicking to accept or agree to these Terms, or using the Services in any way, you: (A) acknowledge that you have read these Terms and understand the rights, obligations, terms and conditions set forth herein; (B) accept and agree to be bound and abide by these Terms, our Privacy Policy found here, and any other terms and conditions incorporated herein; (C) acknowledge that you have read our Privacy Policy found here; and (D) acknowledge and agree that you are authorized and able to accept these Terms.

PLAYMINT reserves the right to amend, modify, or change any terms and conditions contained in these Terms from time to time in its sole discretion. Your continued use of the Services following the posting of revised Terms shall constitute your acceptance of, and agreement to be bound by, any such changes.

1. ELIGIBILITY

To be eligible to register an Account and/or use the Services in any way, you acknowledge that you:

• (i) provide accurate and complete registration information;
• (ii) are physically located in a jurisdiction where our Services are permitted (excluding mainland China and other jurisdictions where prohibited by Applicable Laws); and
• (iii) will at all times abide by the Terms.

VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

2. COMPLIANCE WITH APPLICABLE LAWS

2.1 You acknowledge that access to and use of the Services is subject to all applicable laws, rules and regulations of the country, state, and municipality where you reside, access the Services ("Applicable Laws"). You shall be solely responsible for complying with all Applicable Laws.

2.2 The Services are not offered in jurisdictions where we determine, in our sole discretion, that providing the Services would violate Applicable Laws. THE SERVICES ARE NOT AVAILABLE IN MAINLAND CHINA AND OTHER JURISDICTIONS WHERE PROHIBITED BY APPLICABLE LAWS. We may, at our sole discretion, restrict or block access to the Services from this or any other prohibited jurisdiction. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

2.3 In-app purchase, if processed by third party platforms (hereinafter "platforms") available in the app, i.e. Apple or Google, are subject to their respective terms and conditions. PLAYMINT does not directly process payments and is not responsible for payment-related issues handled by these platforms.

2.4 PLAYMINT DOES NOT make or authorize any third party to make, and PLAYMINT IS NOT able to make any representations or warranties, expressly or impliedly, with respect to the legality of your access to or use of the Services under any Applicable Laws.

2.5 You represent and warrant that you are authorized and able to accept these Terms and to use the Services in compliance with all Applicable Laws.

3. YOUR ACCOUNT

To access the Services or use certain features of the Services, you will be required to provide personal information as part of the registration or login process and to create an account ("Account"), such as your name, age, address, telephone number, and email address. Your Account is not transferable to any other person.

You represent and warrant that all the information you provide to us is true, accurate, legal, valid and complete, and further represent and warrant that you will promptly provide updated information to us if any of this information changes. If you submit any incomplete or inaccurate information, or fail to update and maintain current, complete and accurate information, it may result in the immediate termination of your Account.

When you register an Account, you represent and warrant that you are authorized to register an Account. You further represent and warrant that your use of the Services is for personal entertainment purposes only.

We also urge you to keep your password confidential and refrain from sharing it with others. If you find any unauthorized use of your password or identification, you shall notify us immediately. Subject to these Terms, you are responsible for all activities that occur under your Account with or without your knowledge. We are entitled to assume that any actions made through your Account are made by you. You undertake to protect your password in the same way that you would protect your password or other access details to your online banking system and any failure to do so shall be at your sole risk and expense.

You are the sole beneficiary of all benefits arising from your Account. Neither Virtual Items (as defined in Section 6) nor other digital content associated with your Account can or are allowed to be transferred to any other person or other Account.

We retain the right to examine and confirm the identity of Account holders. When deemed necessary, we will request documentation proving an Account holder's identity and residency, including copies of the Account holder's driver's license, national identity card, passport, or utility bills.

You are responsible for all purchases made through your Account. Payment processing is handled exclusively by Platforms, and any payment disputes must be resolved directly with those Platforms.

4. OUR SERVICES

We may, with or without notice to you: (i) modify, suspend or terminate your access to the Services for any or no reason without liability; and (ii) interrupt the Services as necessary to perform maintenance, error correction, or other work. We may terminate or disable any user name, password, Account or your access to any portion of the Services at any time in our sole discretion, including if, in our opinion, you may be in violation of or will violate any section of these Terms. Also, and without limiting our other rights or remedies, if you violate these Terms or if we believe you have violated these Terms, we may determine that your access to the Services will be terminated or suspended.

We may choose to offer technical support for our Services from time to time in our discretion.

For any Service that is identified by us as a beta version ("Beta Service"), you acknowledge and agree that a Beta Service may contain more, fewer and/or different features than the final release of the Service. We reserve the right, in our sole discretion, not to release a final release of a Beta Service or to alter its features, specifications, capabilities, functions, licensing terms, release dates, general availability or other characteristics. Beta Services may not be suitable for production use and may contain errors affecting proper operation and functionality.

The Services may contain links to third party websites, resources, or services ("Third Party Sites"), which may or may not be obvious. Any links to Third Party Sites is not an endorsement of any information, product or service that is offered on or reached through such Third Party Sites. We are not responsible for the performance, services or content available through those Third Party Sites, including the accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites. If you decide to leave the Services and access the Third Party Sites or to use or install any third party applications, software or content, you do so at your own risk and you should be aware that our Terms no longer govern.

We may use non-player characters ("NPCs") that appear temporarily during special operational activities or events to provide additional promotional incentives to enhance overall player experience. These NPCs are non-essential features and their availability: (a) is at our sole discretion; (b) does not affect your core game rights or progress; and (c) may be altered without notice or compensation, subject to actual game rules. Your fundamental player entitlements remain unaffected by the presence or absence of NPCs.

5. USE POLICY

5.1 Rules of Conduct

When you access or use the Services, you agree that you will not:

• (i) Violate any law, rule or regulation.
• (ii) Interfere with or disrupt any of the Services or any server or network used to support or provide the Services, including any hacking or cracking into the Services.
• (iii) Use exploits, cheats, undocumented features, design errors or problems in any Services.
• (iv) Engage in any other activity that disturbs the peaceful, fair and respectful gaming environment of any Services.
• (v) Interfere with or disrupt another player's use of any Services.
• (vi) Harass, threaten, bully, embarrass, spam or do anything else to another player that is unwanted.
• (vii) Publish, post, upload, send or distribute any content that we (acting reasonably and objectively) determine is inappropriate, abusive, hateful, threatening, obscene, sexually explicit, harassing, profane, defamatory, infringing, privacy-invasive, vulgar, offensive, indecent or unlawful.
• (viii) Post a message for any purpose other than personal communication.
• (ix) Attempt to obtain, or phish for, a password, Account information, or other private information from anyone else on our Services.
• (x) Sell, buy, trade or otherwise transfer or offer to transfer your Account, any personal access to Services, either within any Service or on a third party website, or in connection with any out-of-game transaction.
• (xi) Use any Services in a jurisdiction in which PLAYMINT is prohibited from offering such services under Applicable Laws.
• (xii) Make any use of the Services for the benefit of a business.
• (xiii) Engage in, or assist others to engage in, conduct that could damage or impair PLAYMINT's property, which may include, without limitation: (a) copying, distributing, transmitting, displaying, performing, framing, linking, hosting, caching, reproducing, publishing, licensing, or creating derivative works from any information, software, products or services obtained from us; and/or (b) providing unauthorized means through which others may use the Services such as through server emulators.

If you or someone using your Account violates these rules and fails to remedy this violation after a warning, we may take action against you, including revoking access to certain or all of our Services, terminating your Account, temporarily or permanently. In case of severe violations, in PLAYMINT's sole judgment, PLAYMINT may take these actions without issuing a prior warning.

5.2 User Content

The Services may enable users to post, submit, publish, display, or transmit to other users or other persons content, gameplay, information, materials, or communications (collectively, "User Content"). You shall only upload or send User Content that complies with these Terms, any Applicable Laws, and any additional terms of service we post in the public forums.

You shall not contribute User Content that is inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, invasive of another's privacy, or is otherwise reasonably objectionable. You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

If you cancel your Account, we may permanently delete your User Content from our servers and we are not obliged to return any User Content to you.

We have the right to:

• (i) edit, refuse to post, or remove any User Content for any or no reason in our sole discretion;
• (ii) take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for us;
• (iii) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; and
• (iv) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.

We do not pre-screen User Content, nor do we control, verify or pay for any User Content. We do not endorse and cannot ensure prompt removal of any User Content posted by you or any other users of the Services. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or non-performance of the activities described in this section.

5.3 Prohibited Conduct

When using the Services, you shall not conduct any act which may misuse our Services, including, without limitation:

• (i) registering and/or using multiple Accounts or sharing those accounts with anyone else;
• (ii) using unauthorized or altered software or hardware or abnormal network services to assist play (e.g., including the use of bots, bot nets, jail broken devices or rooted devices, and/or use of cheat programs such as debuggers, clock-skewing software and memory scanners);
• (iii) harass, threaten, bully, or spam other users;
• (iv) attempt to obtain, or phish for, a password, Account information, or other private information from anyone else on our Services;
• (v) sell, buy, trade or otherwise transfer your Account, any personal access to Services, or Virtual Items either within any Service or on a third party website;
• (vi) use any method to alter your true geographic location in order to access the Services from a restricted jurisdiction;
• (vii) invite other accounts registered by you to receive referral rewards through self-referral;
• (viii) use the same device or share personal information with your inviter or invitees to mislead us into identifying referred accounts as belonging to the same person;
• (ix) exploit any bugs or errors in the Services to gain unfair advantages or access to unauthorized Virtual Items.

If you engage in any of the activities above, we may, at our sole discretion:

• (i) immediately suspend or terminate your Account and block your access to the Services;
• (ii) void and forfeit any Virtual Items that you may otherwise have been entitled to receive;
• (iii) institute or seek any injunctive relief, civil and/or criminal penalties against you and/or any of your co-conspirators arising out of or relating to your conduct; and/or
• (iv) disclose or report any illegal activity to law enforcement authorities.

6. PURCHASES AND VIRTUAL ITEMS

6.1 Virtual Items

The Services may provide you with the option to license a variety of virtual items such as virtual currency, virtual goods, additional levels, and content packs ("Virtual Items") that can be used for game play.

6.2 Payment Processing and Fees

In-app purchases of Virtual Items are processed by Platforms and are subject to their respective terms and conditions. You acknowledge that PLAYMINT does not directly process payments and is not responsible for payment-related issues handled by these Platforms. VIRTUAL ITEMS CANNOT BE RETURNED, REFUNDED, OR EXCHANGED FOR CASH OR ANY OTHER TANGIBLE VALUE.

6.3 No Property Interest

You agree you have no property interest in any Virtual Items. Any purchase or obtaining of Virtual Items, whether by paying a fee or earned through game play, constitutes a purchase of a limited, personal, non-transferable, non-sublicensable, revocable license to use those Virtual Items within the Services. Virtual Items may not be transferred or resold for commercial gain in any manner, including, without limitation, by means of any direct sale or auction service. Virtual Items may not be purchased or sold from any individual or other company via cash, barter, or any other transaction outside of the Services. Virtual Items have no monetary value, and cannot be used to purchase or use products or services other than within the Services.

6.4 Prohibited Transfers

Initiation and/or effectuation of any transfer of Virtual Items between user accounts for consideration exchanged outside the Services is a breach of this Agreement, and your user account may be immediately suspended or terminated at PLAYMINT's discretion. Further, acceptance by you of any Virtual Items exchanged during such a transaction constitutes both: (i) a breach of this Agreement and (ii) use of the received Virtual Items without a valid license.

6.5 Management Rights

PLAYMINT may manage, regulate, control, modify, or eliminate your Virtual Items in our sole discretion, and will have no liability to you or anyone else for exercising these rights. Prices and availability of Virtual Items are subject to change without notice. We may selectively remove or revoke Virtual Items associated with your Account if they were obtained through unauthorized means or in violation of these Terms.

6.6 Account Termination

All Virtual Items are unconditionally forfeited if your Account is terminated or suspended for any reason, or if the Services are discontinued. PLAYMINT has no liability for loss of your Virtual Items for any reason, including hacking or technical errors.

6.7 Third-Party Transactions

We do not recognize any purchases or transfers made outside of the Services on any other platform or e-commerce website and shall not be liable for any claims or damages caused to users with respect to Virtual Items obtained from third parties. Virtual Items may only be acquired or awarded from PLAYMINT or through means we expressly authorize within the Services.

7. TAXES

You are solely responsible for paying any and all taxes that may apply to your use of the Services, including any purchases of Virtual Items, in accordance with the laws of your jurisdiction. PLAYMINT does not provide tax advice and is not responsible for determining whether any tax applies to your transactions.

8. COPYRIGHT COMPLAINTS

If you believe that any User Content uploaded or posted to, or otherwise made available on, the Services infringes upon any copyright which you own or control, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing us with the following information in writing (see 17 U.S.C. Sec. 512(c)(3) for further detail):

• (i) Identification in sufficient detail of the copyrighted work or intellectual property claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
• (ii) Identification of the URL or other specific location that contains the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled. You must provide us with reasonably sufficient information to locate the alleged infringing material;
• (iii) A physical or electronic signature of the owner of the copyright or a person authorized to act on the owner's behalf;
• (iv) A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• (v) A statement that the information in the notification is accurate and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The legal@solitaireclashclassic.com email address shall be used solely for (i) copyright complaints, (ii) notices of dispute or (iii) opt-out requests, strictly in accordance with these Terms. We do not agree to monitor this email address for, or respond to, messages relating to other matters. For any other game-related questions or complaints, kindly reach out to our Customer Support team through the in-app support feature or by writing to PLAYMINT Customer Support, 105 CECIL STREET, #18-26, THE OCTAGON, SINGAPORE 069534.

Please note that filing a report of intellectual property infringement is a serious matter with legal consequences. Any person who knowingly materially misrepresents that a product or content is infringing the copyrights of others could be liable for damages pursuant to Applicable Laws.

Upon receiving a proper notification of alleged copyright infringement as described above, we may remove or disable access to the allegedly infringing material and promptly notify the alleged infringer of your claim. We also may advise the alleged infringer of the DMCA statutory counter notification procedure, by which the alleged infringer may respond to your claim and request that we restore the material.

9. PROPRIETARY RIGHTS

9.1 User Content

When you contribute User Content, you grant to PLAYMINT, its licensors and licensees a non-exclusive, perpetual, transferable, worldwide, sublicensable license to use, host, store, reproduce, modify, create derivative works, publicly perform, publicly display or otherwise transmit and communicate the User Content, or any portion thereof, in any manner or form and in any medium or forum, whether now known or hereafter devised, without notice, payment or attribution of any kind to you or any third party.

You also grant all other users who can access and use your User Content on any Services the right to use, copy, modify, display, perform, create derivative works from, and otherwise communicate and distribute your User Content on or through the relevant Services without further notice, attribution or compensation to you.

9.2 License to Use

You agree and acknowledge that:

• (i) PLAYMINT grants you a personal, limited, non-transferable, revocable and non-exclusive license to use the Services and the tools, solutions, and data (collectively "Supplier Services") provided by one or more of our partners and suppliers (collectively "Suppliers") to which you have access for your personal and non-commercial use, subject to your compliance with these Terms.
• (ii) PLAYMINT and its Suppliers retain all right, title, and interest in their respective intellectual property and all of their intellectual property rights in the Services and the Supplier Services, and no title to either the Services, the Supplier Services or such intellectual property is transferred to you.
• (iii) You may not access, copy, modify or distribute any Services or Supplier Services unless expressly authorized by PLAYMINT or permitted by Applicable Laws.
• (iv) You shall not reverse engineer, expose, reverse assemble, decompile, reverse decompile, reduce to human readable form, or otherwise attempt to extract or otherwise use source code or other data from Services or from the Supplier Services, or modify, incorporate into or with other software, or create derivative works of, the Services or any of the Supplier Services.
• (v) You shall not expose, capture, retain, aggregate, store, copy, market, modify, reverse engineer, decompile, disassemble, exploit or otherwise attempt to discover the data involved in the Services or any of the Supplier Services, or allow any third party to do the same.
• (vi) You shall comply with all export and re-export restrictions and regulations of the Department of Commerce or other United States agency or authority, and shall not transfer, or authorize the transfer of, the Services or any Supplier Services to a prohibited country or otherwise in violation of any such restrictions or regulations.
• (vii) No warranty from PLAYMINT or any of its Suppliers or any of their licensors is made to you in connection with the Services or any Supplier Services, and there is an express disclaimer of any implied warranties of merchantability or fitness for a particular purpose.
• (viii) No Supplier or any of their licensors shall be liable to you for any indirect, consequential, incidental or special damages arising out of the use or license of the Supplier Services, regardless of the theory of liability (including negligence, tort and strict liability).
• (ix) You shall not remove, alter or obscure any copyright or other proprietary notices incorporated on or in the Services or any Supplier Services, or allow any third party to do the same.
• (x) You shall not make the Services or any Supplier Services available to third parties or use the Services or any Supplier Services on behalf of third parties (including through file sharing, hosting, application services provider, service bureau, or any other type of service) and shall not transfer or sublicense the Services or any Supplier Services or allow the Services or any Supplier Services to become subject to any lien.
• (xi) You shall not make any copies of the Services or any Supplier Services; and
• (xii) You shall comply with the Google Maps terms and conditions (as located at http://maps.google.com/help/terms_maps.html), the Google Legal Notices (as located at https://maps.google.com/intl/en-US_ALL/help/legalnotices_maps/) and the AUP (as located at http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html), as the same may be updated from time to time.

9.3 Ownership

The Services and its entire contents, features, functionalities, and products and other services, logos, symbols, expansion names and symbols, play level symbols, trade dress or "look and feel," and all derivative works or modifications of any of the foregoing, and all related and underlying intellectual property (including without limitation patents, trademarks, trade secrets and copyrights), are owned by PLAYMINT, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights law. We reserve all rights not expressly granted herein. Except as expressly set forth herein, no right or license is granted hereunder, express or implied or by way of estoppel, to any intellectual property rights and your use of the Services does not convey or imply the right to use the Services in combination with any other information or products.

10. INDEMNIFICATION

By using the Services, you agree to, at your own cost and expense, indemnify and hold harmless PLAYMINT, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns, from and against any and all claims, demands, causes of action, disputes, liabilities, damages, judgments, losses, costs, expenses, or fees, including reasonable attorneys' fees, arising out of or relating to:

• (i) your breach of these Terms, including your breach of any representation, warranty, or agreement herein;
• (ii) any use of your Account by any person, whether authorized by you or not;
• (iii) your violation of any Applicable Laws;
• (iv) your negligence or misconduct; and/or
• (v) PLAYMINT's reliance on inaccurate personal information provided by you.

Upon the written request of PLAYMINT, you shall, at your cost and expense, defend us from any of the foregoing using counsel reasonably acceptable to us. Without limiting the foregoing, you will cooperate as fully and as reasonably required in PLAYMINT's defense of any claim. PLAYMINT reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such matter without the written consent of PLAYMINT.

11. TERM AND TERMINATION

These Terms are effective until termination of your Account by you or PLAYMINT. Upon termination of your Account, you will be barred from accessing or using any Service again and all licenses and rights granted to you under these Terms shall be terminated, without affecting your obligation to pay any accrued Fees. Any and all terms and conditions within these Terms which should, by their nature, survive termination of this Agreement, will survive such termination.

12. DISCLAIMERS

We strive to keep Services up and running; however, all online services suffer occasional disruptions and outages, and we are not responsible or liable for any disruption or loss you may suffer as a result. You should regularly backup content that you store on the Services.

13. GOVERNING LAW

You and PLAYMINT agree that all matters relating to the Services and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of the State of California, without giving effect to any choice or conflict of law principles. You and PLAYMINT further agree that, to the extent any claim or dispute is not covered by the arbitration agreement and class action waiver set forth in Section 14 below, any claims or disputes against PLAYMINT may be litigated in state or federal courts in or for San Mateo County, California.

14. DISPUTE RESOLUTION AND BINDING ARBITRATION

This Section 14 is an agreement between you and PLAYMINT and applies to both parties' respective agents, employees, subsidiaries, predecessors, successors, beneficiaries and assigns. These Terms affect interstate commerce, and the enforceability of this Section 14 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the extent permitted by law. This Section 14 shall be interpreted broadly and shall survive termination of these Terms.

(a) Claims Covered by Arbitration

All disputes, claims or controversies arising out of or relating to these Terms, any Services, or the relationship between you and PLAYMINT ("Disputes") shall be determined exclusively by individual, binding arbitration. This includes claims that accrued before you entered into this Agreement. The only Disputes not covered by this section are (i) disputes regarding the infringement, protection or validity of your, PLAYMINT's or PLAYMINT's licensors' copyright, trademark or patent rights and (ii) individual disputes that qualify for small claims court.

(b) Informal Negotiations

You and PLAYMINT shall try to resolve any Dispute informally for at least 60 days before initiating arbitration. The informal negotiations commence upon receipt of written notice from one person to the other ("Notice of Dispute"). The Notice of Dispute must set forth the following information:

• (i) the full name and contact information of the complaining party or legal representative of the complaining party;
• (ii) information sufficient to identify every PLAYMINT account used by the complaining party or otherwise at issue, including at a minimum any PLAYMINT numerical user ID ("UID") used by the complaining party, which can be found by accessing the user profile within the Apps, as well as the complaining party's username and the email address associated with the complaining party's account(s);
• (iii) the specific game(s) played by the complaining party on PLAYMINT's platform(s);
• (iv) a description of the nature and basis of the Dispute, including the conduct by PLAYMINT or the user that is the subject of the complaining party's Dispute, and the provision of law or of these Terms that the complaining party alleges has been breached or violated. For the avoidance of doubt, where a complaint arises from an alleged misrepresentation or omission, the Notice must specifically identify the alleged misrepresentation reviewed and relied on by the complaining party, or the purportedly required omission; and
• (v) the specific relief sought, including the amount of money the complaining party seeks to recover as damages.

(c) Notice Addresses

PLAYMINT will send its Notice of Dispute to your email address. You will send your Notice of Dispute to: PLAYMINT Customer Support, 105 CECIL STREET, #18-26, THE OCTAGON, SINGAPORE 069534 by U.S. mail and legal@solitaireclashclassic.com.

The legal@solitaireclashclassic.com email address shall be used solely for (i) notices of disputes, (ii) opt-out requests or (iii) copyright complaints, strictly in accordance with these Terms. We do not agree to monitor this email address for, or respond to, messages relating to other matters.

(d) Binding Arbitration

If you and PLAYMINT cannot resolve any Dispute by informal negotiation, you and PLAYMINT agree to resolve all Disputes by binding arbitration before a neutral arbitrator JAMS, as set forth in section (f) below. You and PLAYMINT further agree that the arbitrator's award will be final except for a limited right of appeal under the Federal Arbitration Act, instead of in a court by a judge or jury. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.

(e) Delegation of Arbitrability

Disputes that must be arbitrated include, without limitation, Disputes arising out of or relating to interpretation or application of this arbitration agreement, including the enforceability, revocability, or validity of the arbitration agreement or any portion of the arbitration agreement. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court.

(f) Arbitration Procedures for United States Users

You and PLAYMINT agree that all Disputes must be submitted to JAMS, www.jamsadr.com and will be resolved through binding arbitration before one arbitrator. If you are a consumer, the then-current version of JAMS Comprehensive Arbitration Rules & Procedures, the JAMS Recommended Arbitration Discovery Protocols For Domestic, Commercial Cases, and the JAMS Mass Arbitration Procedures and Guidelines shall apply. For all arbitrations where the claims asserted are $25,000 or less, the arbitration shall be resolved according to the JAMS Expedited Arbitration Procedures. JAMS' rules are available on the JAMS website (www.jamsadr.com). Unless the parties agree otherwise, the arbitrator must be an attorney licensed to practice law in California with at least ten years of experience in commercial law. The arbitration shall be commenced as an individual arbitration.

(g) Class Action Waiver

YOU AND PLAYMINT AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND PLAYMINT ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. Under no circumstances will class action procedures or rules apply to the arbitration. Except as permitted by the then-current JAMS Mass Arbitration Procedures and Guidelines, the arbitrator may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.

(h) Payment of Fees and Costs

For any arbitration you initiate, you will pay the maximum portion of the Filing Fee permitted under the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses, and PLAYMINT will pay all remaining portions of the Filing Fee and the Case Management Fee. For arbitrations you initiate and that proceed under the JAMS Mass Arbitration Procedures and Guidelines, you will pay the maximum portion of the Filing Fee permitted under the Mass Arbitration Procedures Fee Schedule, regardless of the number of cases, and PLAYMINT will pay the remainder of the Filing Fee and all Case Management Fees.

(i) Location of Arbitration

For all arbitrations where the claims asserted are $25,000 or less, the arbitration shall be resolved according to the JAMS Expedited Arbitration Procedures, as set out in Rules 16.1 and 16.2 of the JAMS Comprehensive Arbitration Rules and Procedures, and for all other arbitrations the following procedure will apply:

• (i) the arbitrator will conduct hearings, if any, by teleconference or videoconference rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate;
• (ii) any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances; and
• (iii) if the parties are unable to agree on a location, such determination should be made by the JAMS or by the arbitrator.

(j) Confidentiality

If you or PLAYMINT submits a Dispute to arbitration and the arbitrator orders any exchange of information, you and PLAYMINT agree to keep such information strictly confidential, and to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and/or other materials that might be exchanged or the subject of discovery in the arbitration. You and PLAYMINT agree to seek such protection before any such information, documents, testimony, and/or materials are exchanged or otherwise become the subject of discovery in the arbitration.

(k) Final Decision

The arbitrator's decision will follow these Terms and will be final and binding. The arbitrator will have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of these Terms but only to the extent necessary to provide relief warranted by the individual dispute before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.

(l) One Year to File Claims

Disputes you or PLAYMINT may have arising out of or relating to these Terms or the Services must be commenced within one year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

(m) Claims Brought for an Improper Purpose

Either party may make a request that the arbitrator impose sanctions upon proving that the other party or its attorney(s) has asserted a claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, is otherwise frivolous, or is asserted in violation of Fed. R. Civ. P. 11(b) (treating the arbitrator as "the court"). Upon finding that a party has asserted such a claim or defense, the arbitrator shall impose sanctions, as allowed by applicable law, equal to the requesting party's reasonable attorneys' fees and costs. Either party may seek dismissal of any arbitration filed in violation of any provision of Section 14 of these Terms. Either party may also assert in arbitration a counterclaim for the other party's initiation of proceedings concerning an arbitrable Dispute without complying with or otherwise in violation of the requirements of Section 14. Upon finding that a party has initiated proceedings concerning an arbitrable Dispute without complying with or otherwise in violation of the requirements of Section 14, the arbitrator shall award the other party its actual damages, including but not limited to reasonable attorneys' fees and costs.

(n) Opt Out

(o) Severability

If any portion of this Section 14 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 14 or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 14; and (iii) to the extent that any claims must proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction in accordance with Section 14 and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 14 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 14 will be enforceable.

(p) Arbitration Procedures - Users Outside the United States

Notwithstanding anything to the contrary in the Terms, if you reside in any country outside of the United States, you may bring legal proceedings regarding the Terms either by following the arbitration procedure detailed above in this Section 14 of the Terms or, if given the right by applicable law, by submitting the Dispute to an arbitration administrator in the jurisdiction in which you reside. To the extent any proceeding is not subject to arbitration under applicable law, you may submit the Dispute to the courts of the jurisdiction in which you reside.

15. MISCELLANEOUS

15.1 These Terms and our Privacy Policy constitute the sole and entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. These Terms cannot be modified by you, and may only be modified by us as provided above.

15.2 You consent to PLAYMINT providing you notifications about the Services or information any Applicable Laws require us to provide to the email address that you provided when creating your Account. Notices emailed to you will be deemed given and received when the email is sent. If you do not consent to receive notices electronically, you must close your Account.

15.3 If we provide a translated version of these Terms, Privacy Policy, or any other terms or policy, it is for informational purposes only. If there is any inconsistency between the translated version and the English version, then the English version shall prevail.

15.4 Please send any questions or comments to: PLAYMINT Customer Support, 105 CECIL STREET, #18-26, THE OCTAGON, SINGAPORE 069534.

15.5 Severability. If any portion of this Agreement is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; and (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Agreement.